Frequently Asked Questions

You can mail us any material containing gold, silver, platinum or palladium. That includes but is not limited to Crowns, Bridges, PFMs, PFGs, Inlays, Caps, Gold Partials. All material accepted with or without bone or porcelain. If you’re not sure of something, either mail it to us and let our experts make the determination or give us a call and we may be able to help you over the phone.

No problem. No amount is too small or too big. We are equipped to handle all shipments regardless of size. Contact us either by phone at 1-866-784-2238 or email and we’ll help you make all of the necessary arrangements.

Sure. Don’t forget to include your return information and address. You can ship your material to us at:

CFG-USA
P.O. BOX 379
SHARON, MA 02067

First of all, we insure all of our SCRAP-PAKs. Secondly, the SCRAP-PAK was designed specifically to keep your material safe and secure throughout the shipping process. We have never lost a SCRAP-PAK or had one stolen. Finally, our SCRAP-PAK TRACKING SYSTEM allows you to track your SCRAP-PAK every step of the way up until it arrives at our facility which is constantly being monitored by closed-circuit security cameras.

The SCRAP-PAK was designed specifically to ship dental scrap. All of the material has been approved for shipping by OSHA, DHS and the EPA.

The only time we buy partials is if they are visibly gold. These partials are usually old (manufactured 15-20 years ago). Otherwise no, we do not buy silver colored partials.

After you receive your SCRAP-PAK, remove the dental scrap from the liquid and place the scrap in the provided plastic bag before shipping. DO NOT SHIP LIQUID.

The only way to know the precise value of your material is to send it in and have it processed. Dental Scrap can be worth as much at $700/ oz. It all depends on the quality and volume of precious metals contained in your scrap.

Absolutely. If you need a container for collecting dental scrap, simply email us or call us directly at 1-866-784-2238 and we’ll be happy to ship you one at no cost.